Privacy Policy

Last updated: May 23, 2026

1. Introduction

Wasambazie eCards ("we", "our", or "us") operates the Wasambazie eCards platform (the "Service"), which enables event organisers to create, manage and send digital invitations via SMS and WhatsApp. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Service.

By using the Service you agree to the collection and use of information as described in this policy.

2. Information We Collect

2.1 Account information

When you register we collect your name, email address, and phone number. This information is used to create and manage your account.

2.2 Event and guest data

To provide the Service you may enter event details (title, date, venue, names of people of honour) and guest information (full name, phone number, number of allowed entries). This data is stored securely and used solely to generate and deliver invitations on your behalf.

2.3 Message content

We store the message templates you create and the rendered invitation messages sent to guests. This allows us to track delivery status and re-send when needed.

2.4 Delivery and usage data

We log message delivery status (queued, sent, delivered, failed) received from our SMS and WhatsApp providers. We also collect standard server logs including IP addresses, timestamps, and browser user-agent strings for security and debugging purposes.

2.5 Check-in data

When a guest checks in at an event using the QR code scanner, we record the check-in timestamp and the number of entries used.

3. How We Use Your Information

  • To create and manage your account and events
  • To deliver invitation messages to your guests via SMS and WhatsApp
  • To provide real-time delivery status updates
  • To enable QR-code check-in at your events
  • To improve and maintain the reliability of our Service
  • To respond to support requests
  • To comply with legal obligations

We do not sell your personal data or your guests' personal data to third parties. We do not use it for advertising.

4. WhatsApp and SMS Messaging

Our Service uses WhatsApp Business API and SMS gateways to deliver invitations. When you send a message to a guest, the following applies:

  • The guest's phone number and the message content are transmitted to our messaging provider(s) solely for the purpose of delivery.
  • We only send messages to phone numbers that you, as the event organiser, have explicitly provided and authorised.
  • Message content is limited to event invitation information as specified by you.
  • Guests may opt out of receiving future messages by contacting you directly or replying STOP to an SMS.
  • We do not send unsolicited bulk messages (spam).

5. Sharing of Information

We may share your information with:

  • SMS / WhatsApp providers — to deliver messages on your behalf. They act as data processors under our instructions.
  • Hosting and infrastructure providers — our servers and databases are hosted on trusted cloud infrastructure.
  • Law enforcement — if required by applicable law or a valid legal request.

All third-party providers are bound by confidentiality obligations and may not use your data for any other purpose.

6. Data Retention

We retain your account and event data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Guest phone numbers and check-in records are retained for the duration of the event and may be deleted on request.

7. Security

We implement industry-standard measures to protect your data, including encrypted connections (HTTPS/TLS), hashed credentials, and role-based access controls. No method of transmission over the internet is 100% secure; we will notify you promptly if we become aware of a data breach affecting your information.

8. Your Rights

You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, contact us at the address below. We will respond within 30 days.

9. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or an in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

For any privacy-related questions or requests, please contact:

Wasambazie eCards

Email: privacy@wasambazie.co.tz

Website: wasambazie.co.tz